Cancellation policy

Billing Terms & Conditions
Last updated: September 5, 2026

Get Jacked Co. subscriptions give you a discount on recurring orders, with the flexibility to cancel anytime. This policy explains how subscriptions work, how we bill, and how to manage or cancel.

How Subscriptions Work

What Is a Subscription?
A subscription is a recurring delivery plan where we automatically ship products to you and charge your payment method automatically.

Subscription Discount
Every subscription order includes a 20–25% discount off the regular product price. This discount applies for as long as your subscription is active.

First Order Promotional Terms
If your first order includes a promotional offer (Buy 1 Get 1 Free, Buy 2 Get 2 Free, percentage-off code, etc.), the promotional pricing is included in that first shipment only. Subsequent renewals charge at the standard per-item subscription price with your ongoing discount applied. When promotions include gift quantities—such as complimentary aged garlic included with your order—those items are included in the first delivery and subsequent shipments reflect only billable units.

Cancellation

How to Cancel
You can cancel anytime, for any reason. No penalty, no explanation required.

Three ways to cancel:

  • Self-Service: Click the link in your order confirmation email to access your subscription portal and cancel immediately.
  • Email Us: Email support@get-jacked.co with "Cancel Subscription" in the subject line. We'll process within 1 business day.
  • PayPal: If you subscribed via PayPal, log into your account and cancel the billing agreement.

When Cancellation Takes Effect
Cancellation takes effect immediately (or before your next billing date, whichever comes first). You will not be charged for any future shipments.

Billing & Charges

When You're Charged
Your payment method is charged automatically according to your subscription schedule. Charges appear on your statement as "GET-JACKED.CO".

Failed Payments
If your payment method declines, we'll retry 1–3 times. Update your payment method or contact us to resume billing.

Managing Your Subscription

How to Update
You can change your billing frequency, quantity, product, payment method, or shipping address anytime. Changes take effect on your next renewal date.

Pause Your Subscription
If you need a break but don't want to cancel, you can pause for up to 3 months. We don't charge or ship during a pause, and you can resume anytime.

Before Filing a Dispute
Contact us first if you have an issue with a subscription charge:

  • Email support@get-jacked.co with your order number
  • We can cancel your subscription, process a refund (if eligible), or help with your concern
  • Response time: 24 hours

Contact Us
Questions about your subscription, billing, or cancellation?
Email: support@get-jacked.co
Response time: 24 hours (business days)

Get Jacked Co.
89-70 221st St, Jamaica, NY 11427, USA
support@get-jacked.co